Once you have corrected if you think that you get a gray eFax the 'Create new account' button, then please call HP Cloud Services at 1-85 if you live in the US / Canada. I included a link to a document with the steps to solve your problem of troubleshooting. I understand that when you try to open the HP printer Assistant to get your installer for eFax and opens the Assistant of HP printer as a Notepad document. Software does not launch when you click on HP desktop icon. Try to set up using HP Photosmart 6520 to eFax. In fact depending on where you are, you will be to the account (free) eFax Setup program, you must use the normal installation of eFax:Ĭannot configure eFax with printer Photosmart 6520. HP TRIED TROUBLESHOOTING FOR ME AND COULDN'T DO.ĪNY HELP WOULD BE GREATLY APPRECIATED! :-) I HAVE NEVER SET UP AN EFAX ACCOUNT SO I DON'T HAVE A CONNECTION. MY "CREATE A NEW ACCOUNT" OPTION IS GRAYED OUT AND IT DOES NOT RESPOND WHEN I CLICK TOP. The number to dial is 1-85 join HP Cloud Services support. The CSS from HP is available from 09:00 to 22:00 in your time zone, kjkludt, as you have said that you are in the Eastern time zone. They will be able to generate you a new link the link in your HP printer Assistant does not have to get your eFax account. You must call to HP Cloud Support Services to get this fixed number. I went on the eFax website, but to create an account on their site, I have to pay for the service. ![]() is the only option that I am able to click on 'Log In', but I have not created an account, so I can not connect. Whenever I try to open the window of eFax in the 'Create New Account' button HP printer wizard's Ghost out. I have a new 6520 and I can't get the eFax put in place. Installation of eFax on HP 6520 - create a new account buton ghosts on Windows Fax & Scan requires a PC with a connection to an STD which fixed telephone line and an active fax modemĮFax is usually a service accessible via e-mail, that is, you add your msg fax as an attachment to your mail msg and send this msg to the electronic address specified by the fax service by using the address format that they specify. If this work and is thus, is there something I need to do update for faxes out? It is connected wireless to the router, which does not have a telephone line. But my computer does not have a phone jack. The instructions of Windows Fax Scan & say to connect a telephone line to the computer. I've set up a modem, in accordance with the instructions, but they will not turn off. I have Windows 7 and have set up my efax with Windows Fax & Scan. You can download the software free of charge using the following link, it is identical to the software available on CD: I need to reinstall the printer, I can't work and do a full reienstall, original cd he lost. I need to order a cd of installation for this printer. HP 7510e all in a c311a: I need to order an installation cd for my 7510 e all in one printer c311a. Let me know what problem you are having in this thread and I will do everything I can to get all this work for you. If this fix does not work for all of the questions listed above, the problem is probably related to something else. These steps may seem strange given that the problem is with eFax and eFax works on printing via ePrint service. Press the return key, then press 'Print the State'. If printing is turned on, turn it off and then back on. Trying to access with eFax, it asks that you activate web services before continuing.įirst, press the ePrint button in the upper left corner of the screen to your printer to access the menu of Web Services.Trying to access with eFax, it says that the printer is not connected wireless.Cannot save eFax on the front panel of the printer.Cannot connect to the eFax on the front panel of the printer. ![]() Quick Fix for more questions to eFax (Photosmart 7510 & Envy 110/114) You can also download and install the basic software to configure eFax, which should be sufficient for this purpose: I'm afraid there is no way to do it without having to install the software: Installation of eFax is possible only via the software for the specific model. Is it possible to install eFax without going through the HPfull package? Thank you According to the brouchere that I received with the 6520, it seems that I need to install the complete software of the printer and go to the "Print & Scan" tab to install eFax. I did the initial installation and after I have finished auto detected the 6520 and I can print without problem. I bought a new HP Pavilion G7 - 2294nr 24/11/12. Installation of eFax all-in-one HP Photosmart 6520e
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